Learn all about our car rental agency in Martinique Our customers' most frequently asked questions

Yes . We accept Connect holiday vouchers ( mobile app ) and paper vouchers . For example, you can pay 30% of the deposit by credit card and the remaining 70% on site in holiday vouchers when you collect the keys.
The deposit amount is 900 euros by credit card imprint or cash . For example, you can pay 600 euros by credit card and 300 euros in cash . We do not accept checks.
If your arrival is scheduled at the airport , we will deliver the vehicle to you at your exit or we will pick you up to take you to where the vehicle is stored ( never far from the airport , currently at this precise point .). There is therefore no shuttle to take. For delivery to other municipalities , we will bring the vehicle to you at the precise appointment that we will have agreed with you by telephone .
No. We do not refund the amount paid in case of cancellation . However, we will issue a credit note valid for 1 year for the amount paid. Only if the cancellation request is made 30 days before the start date of the reservation.
Yes . At Youpi-Martinique , you can drive as much as you want ! Make sure you put the same amount of fuel in as you did when you received the keys .
No. At Youpi-Martinique , vehicle washing is free .
The excess waiver is an insurance option that allows the insured to reduce or eliminate the excess that would normally be their responsibility in the event of a claim . For an additional cost , this guarantee avoids unforeseen expenses in the event of damage covered by the insurance.
If you have a MasterCard Gold or a Visa Premier card, you benefit from advantages compared to the franchise buyback ( See conditions with your bank ). Otherwise, you can consult other franchise buyback solutions on the Internet.
Yes, we serve other towns . Airport pickup is free . For other locations such as Fort de France , Port du Marin , Trinité , Le Diamant , Les Trois Ilets , Sainte Anne , Sainte Luce , Le Carbet or Le Vauclin , a variable supplement will be added to the total amount of your reservation.
Whatever happens, don't worry ! We are available at any time . Find our phone numbers on the contact page of the website . We are also present on What's app .
Sylvain will answer all your questions 7 days a week from 8:00 a.m. to 11:00 p.m. ( mainland time ) at 06 99 44 26 03 .
Contact Sylvain on WhatsApp